When driving a rental car, you may feel strange or afraid of an accident. It is normal to be faced with various concerns, when you are driving in an unfamiliar environment and you are not completely familiar with the etiquette of driving there. However, Rent-Car is here to advise you on exactly what steps you need to take to make things go smoothly. Whether it is a minor scratch or something more serious, this simple guide will help you look cool in the face of such a situation with ease.
Prioritise Safety
After choosing the vehicle that suits you from a wide fleet, you pick it up and start your adventure. It happens that, due to circumstances, you have an accident. What should you do? The first thing that is always required after an accident is to confirm that everyone is safe. If the situation allows, move your car to a safer area away from traffic to prevent any further incidents. Take a moment to check yourself and your passengers for any injuries, no matter how minor they may seem. If someone is injured, call emergency services immediately. Even if the injuries seem minor, it is significant to call the professionals to assess the situation. Once everyone is safe, the next step is to contact the authorities. Even minor accidents often require a police report, especially when a rental car is involved. Having an official record is extremely helpful when talking to insurance companies and the rental agency.
Document Everything
Begin gathering as much information as possible about the accident. Exchange information with the other driver, such as names, contact information, insurance information and license plate numbers. If there are witnesses, it is a good idea to ask for their information as well, as they may be able to help you later. Photos are your best friend here. Take clear pictures of the damage to all vehicles involved, the scene of the accident, as well as the road conditions. All of this information plays an important role when you are called upon to explain the situation to the rental company and your insurance provider. It would be equally important to note the exact time and location of the accident.
Contact the Rental Company
After you have taken care of documenting the accident, your next call should be to the rental company. Most rental agencies have a dedicated contact line for these cases and will be able to guide you through the next steps. This may include towing the vehicle depending on the severity of the accident. Be sure to ask if specific documents, such as a police report, are needed to avoid additional fees. At this point, you should also contact your insurance provider. If you did not opt for the rental company’s insurance, your personal car insurance may cover some of the damage, or your credit card benefits may apply if you used it for the rental. Depending on the coverage, the rental company may charge you upfront for damages, but these charges can often be reimbursed by your insurance provider later.
Being involved in an accident with a rental car can take a toll on you, but knowing the right steps will help you manage the situation effectively. While no one expects these things to happen, preparation can make all the difference. It Ιs all about being calm and informed. If you know how to handle these incidents, you will be back on the road in no time, ready to enjoy the rest of your trip.
